How popy99 collects, uses, and protects your personal information
At popy99, we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal information. By using popy99 services, you consent to the data practices described in this policy.
All data transmitted between your device and our servers is encrypted using bank-grade 256-bit SSL technology.
Your personal and financial information is stored on secure servers with restricted access and regular security audits.
We collect only the minimum data necessary to provide our services and comply with legal requirements.
We never sell your personal information to third parties. Your data is yours and stays protected within popy99.
popy99 collects several types of information to provide, maintain, and improve our services, ensure security, and comply with legal obligations.
When you register for a popy99 account, you voluntarily provide the following personal information:
When you access and use the popy99 platform, we automatically collect certain technical and usage information:
popy99 uses cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and prevent fraud. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and provide personalized features. You can control cookie settings through your browser, but disabling certain cookies may limit functionality of the platform.
popy99 uses the collected information for the following legitimate business purposes:
popy99 does not sell your personal information to third parties. However, we may share your information in the following limited circumstances:
We share necessary information with trusted third-party service providers who assist in operating our platform:
All third-party service providers are contractually obligated to protect your information and use it only for the specified purposes. They are prohibited from using your data for their own marketing or other purposes.
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.
We may share your information with other parties when you explicitly consent to such sharing, for example when participating in specific promotions or third-party integrations.
popy99 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, use a strong unique password, log out after each session on shared devices, and immediately report any suspicious account activity to our support team.
popy99 retains your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 7 years | Legal compliance, audit requirements |
| Transaction Records | 7 years after transaction | Financial regulations, tax laws |
| KYC Documents | 7 years after account closure | Anti-money laundering (AML) compliance |
| Gaming Activity | 5 years after activity | Dispute resolution, regulatory requirements |
| Communication Records | 3 years | Customer support, dispute resolution |
| Marketing Consent | Until withdrawal of consent | Consent management |
When you close your popy99 account, we will deactivate your account and remove your personal information from active systems within 30 days. However, certain data must be retained for legal and regulatory compliance as outlined above. After the mandatory retention period expires, your data will be securely deleted or anonymized so it can no longer be associated with you.
Subject to legal retention requirements, you may request deletion of your personal information by contacting our support team. We will respond to your request within 30 days and explain what data can be deleted and what must be retained for compliance purposes.
As a popy99 user, you have the following rights regarding your personal information:
You have the right to access the personal information we hold about you. You may request a copy of your data in a structured, commonly used, and machine-readable format. To request your data, contact our support team with your account details and identification verification.
You have the right to correct inaccurate or incomplete personal information. You can update your email address, phone number, and residential address directly through your account settings. For changes to your name or date of birth, you must contact support and provide updated identification documents.
You may opt out of receiving promotional emails, SMS messages, or push notifications at any time by:
Note that even if you opt out of marketing communications, we will still send you transactional messages related to your account activity, security alerts, and legally required notices.
You may object to our processing of your personal information for certain purposes, such as direct marketing. However, we may need to continue processing data necessary to provide services you've requested or to comply with legal obligations.
You may request that we restrict processing of your personal information in certain circumstances, such as while we verify the accuracy of disputed data or assess your objection to processing.
To exercise any of these privacy rights, contact our customer support team via live chat, email at [email protected], or WhatsApp at +62 812-3456-7890. We will verify your identity and respond to your request within 30 days. There is no charge for exercising your rights unless your request is manifestly unfounded or excessive.
popy99 uses several types of cookies and similar technologies:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Keep in mind that disabling cookies may affect platform functionality and limit your ability to use certain features. You can manage cookie preferences through your browser's settings menu.
The popy99 platform may contain links to third-party websites or integrate third-party services such as payment gateways (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) and game providers. These third parties have their own privacy policies governing how they collect and use your information. popy99 is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
popy99 services are strictly for individuals aged 21 years or older. We do not knowingly collect personal information from individuals under 21. Our KYC verification process is designed to prevent underage access. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and permanently close the account. If you believe a minor has accessed popy99 services, please contact us immediately at [email protected].
popy99 primarily serves users in Indonesia, and your data is processed and stored in secure data centers that may be located inside or outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, encryption, and security certifications.
popy99 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by email (if you have provided one) and/or by posting a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of popy99 services after the effective date of the revised Privacy Policy constitutes acceptance of the updated terms.
We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us through the following channels:
Our customer support team includes Indonesian-speaking agents trained in privacy and data protection matters who can assist you with exercising your rights, understanding our policies, or addressing any concerns about your personal information.
Our team is available 24/7 to answer your privacy questions and help you exercise your data protection rights.
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